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Customer satisfaction is extremely important to
CosmoCom and as such we are continually looking at
ways to improve our customer care and support. The
CosmoCom Online Technical Support site has been
created to enhance our ability to communicate with
our customers by providing important information
that can be readily accessed at your convenience.
The Online Technical Support site is organized
into several logical sections:
- Documentation
On-line and downloadable documentation for all
aspects of the CosmoCall Universe product.
- Knowledge Base
Articles about how to perform various tasks,
implement special applications, trouble-shoot
system problems, and integrate CosmoCall
Universe with various third party products that
are not covered in the standard documentation.
- Software Updates
Information about CosmoCall Universe updates
as well as listings of QA-approved Microsoft
service packs and hot fixes.
- CosmoCom User Forum
Space for CosmoCom users and partners to share
information about applications they have
developed on their platforms and their own
troubleshooting tips. It’s also a great place to
find mutually beneficial alliances.
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