December 17, 2008 - US Contact Centers Confirm IP Brings Significant Cost Reduction

December 2, 2008 - Chunghwa Telecom Expands CosmoCom Contact Center On-Demand Platform

October 22, 2008 - PARTNER RELEASE - Tata Communications presents its innovative On-Demand Hosted Contact Center solution at VO.IP Germany 2008

October 21, 2008 - CosmoCom Named "Best of Show" at Call Center 2.0

October 15, 2008 - Centennial of Puerto Rico Taps CosmoCom for Growing Mobile and Broadband Operation in Puerto Rico

September 29, 2008 - CosmoCom Offers Instant Solution for FTC Compliance to Telemarketers

September 10, 2008 - CosmoCom to Speak on Contact Center Mobility and Unified Communications

August 20, 2008 - CosmoCom Honored for Contact Center Innovation

July 30, 2008 - CosmoCom Powers Telkom South Africa Hosted Contact Center

July 16, 2008 - CosmoCom Strengthens Russian Presence With Open Technologies

June 24, 2008 - CosmoCom Attains Microsoft Gold Certified Partner Status

June 16, 2008 - CosmoCom Advanced Contact Center Capabilities Showcased at NXTComm08 in Las Vegas

May 20, 2008 - CosmoCom, BT Urge Companies to Increase "Homeshoring"

May 5, 2008 - CosmoCom Announces CosmoCall Universe Version 5.2

April 28, 2008 - CosmoCom Names Brazilian Integrator GPlus as Channel Partner for CosmoCall Universe Enterprise Contact Center Platform

April 1, 2008 - CosmoCom, Partners to Showcase the Power of Contact Center Consolidation 2.0 at SeCA in Paris

March 19, 2008 - CosmoCom Taps Alan Mitchell as Vice President for Mobile Solutions

February 28, 2008 - Michael Adolphy to Head Sales for CosmoCom in UK, Ireland and South Africa

February 5, 2008 - CosmoCom Provides Guidance for Improved Customer Experience and Cost Reduction in Contact Centers

January 23, 2008 - University of Kentucky Implements CosmoCom Platform at Multiple Call Centers

January 22, 2008 - CosmoCom Gets Top Marks for Consolidation 2.0 Technology from Leading Industry Magazines

December 12, 2007 - Gordian Selects CosmoCom for Health Care Contact Center

December 4, 2007 - CosmoCom Selected as Microsoft Launch Partner for Customer Care Framework 2008

November 29, 2007 - KPN Introduces On-Demand Contact Center in Benelux Based on CosmoCom Platform

November 27, 2007 - PARTNER RELEASE - CosmoCom en KPN voorspellen nieuwe hausse aan callcenter activiteiten [In Dutch]

October 23, 2007 - Web Cast: Call Center Consolidation 2.0 in Practice

October 11, 2007 - CosmoCom Awarded "Best of Show" at INTERNET TELEPHONY® Conference & EXPO West 2007

September 20, 2007 - CosmoCom Recognized Again by Deloitte's Technology Fast 50 Program for New York

August 28, 2007 - CosmoCom, NEC to Present Consolidation 2.0 at CONAREC Event in Sao Paulo

August 21, 2007 - CosmoCom VAR Intelleca Launches South Africa’s First Contact Center  On-Demand Service with Three Enterprise Customers

August 3, 2007 - CosmoCom Selected by VisitBritain for Global Virtual Call Center Promoting British Tourism

July 31, 2007 - CosmoCom Signs Brazil’s Leading Hosted Contact Center Provider

July 10, 2007 - CosmoCom Partner Mtel Launches On-Demand Contact Center Service for the Netherlands

June 26, 2007 - CosmoCall Universe™ Powers InstaCC Contact Center Service of VSNL

June 25, 2007 - CosmoCom Appoints New Head of Asia Pacific Region

May 30, 2007 - Korea Telecom Networks Launches IP Contact Center Based on CosmoCall Universe

May 30, 2007 - CosmoCom Upgrades Flagship Unified Customer Communications Platform

May 21, 2007 - Telecom Visionary Jeff Pulver to Keynote CosmoCommunity 2007

May 8, 2007 - CosmoCom Appoints Wiebe Vink; Strengthens International Sales Team

April 3, 2007 - CosmoCom Expands Geographic Reach in Japan

March 20, 2007 - CosmoCom Completes Interoperability Testing with Sylantro

February 21, 2007 - CosmoCom Strengthens Americas Sales Team, Global Technology Support

January 24, 2007 - CosmoCom Receives Top Recognition from Leading Industry Magazines

January 23, 2007 - CosmoCom and BandTel Partner to Deliver VoIP Savings to Contact Centers and Enterprises

December 5, 2006 - CosmoCom Introduces Fifth Generation of its Call Center Software for Unified Customer Communications

November 20, 2006 - CosmoCom Names Hamamedia Master VAR for Korea

November 6, 2006 - CosmoCom Strengthens Americas Sales Team

October 19, 2006 - CosmoCom Partners Embrace Unified Customer Communications at UK Call Center Expo

October 11, 2006 - PARTNER RELEASE - Neocase Software, CosmoCom To Discuss Next Generation of Customer Service at Call Center 2.0 Conference 

September 25, 2006 - Invita Launches Middle East’s Premiere On-Demand Multi-Tenancy Contact Center Platform based on CosmoCom

September 18, 2006 - CosmoCom Named One of New York's Fastest Growing Technology Companies in Deloitte's Technology Fast 50

September 11, 2006 - CosmoCom Names New President for Americas

September 11, 2006 - CosmoCom Enhances Unified Customer Communications Platform

August 2, 2006 - CosmoCom Wins IP Contact Center Technology Pioneer Award From Customer Interaction Solutions Magazine

July 6, 2006 - CosmoCom CEO, Ari Sonesh, Named Finalist for 2006 Ernst & Young Entrepreneur of the Year

June 27, 2006 - CosmoCom Completes Interoperability Testing with BroadSoft

May 30, 2006 - CosmoCom and NEC Brazil Sign Distribution Agreement

May 19, 2006 - CosmoCom and RiverStar Announce Partnership to Increase Call Center Efficiency and Accuracy

May 16, 2006 - CosmoCom, Neocase Partner To Create Complete Virtual Customer Service Solution

May 15, 2006 - CosmoCom Hosts First Annual "CosmoCommunity" Event

April 11, 2006 - CosmoCom VP Named to VARBusiness Magazine "Executives to Watch" List

March 14, 2006 - CosmoCom Recognized as Visionary Among Contact Center Vendors in Magic Quadrant

March 14, 2006 - CosmoCall Universe 4.5 Honored by Three Top Industry Magazines

March 14, 2006 - CosmoCom Launches Service Pack 4 for CosmoCall Universe 4.5

February 22, 2006 - CosmoCom and Nekotec Telecom Team and Win Serving the Latin American Contact Center Market

January 24, 2006 - CosmoCom Strengthens Presence in Central Europe

December 12, 2005 - UK Outsourcer SBS Selects CosmoCom for New Platform

November 28, 2005 - Telefónica Empresas Launches Contact Center On-Demand Offering Powered by CosmoCall Universe

November 22, 2005 - PARTNER RELEASE - CosmoCom, VoiceGenie partner to bring voice to IP contact centres

November 15, 2005 - CosmoCom Extends its Video Contact Center Technology

October 18, 2005 - CosmoCom Strengthens UK Presence, Names Mike Goode Managing Director

September 1, 2005 - CosmoCom Technology Builds Virtual Storm Shelter for Call Centers

August 30, 2005 - PARTNER RELEASE - Globecomm Systems and Agility Recovery Solutions Provide Business Continuity Services Supporting Recovery Efforts Resulting from Hurricane Katrina

August 29, 2005 - CosmoCom Signs Tatung Systems Technology as Master VAR for Taiwan

August 16, 2005 - CosmoCom Extends EcoCosm Partner Program

July 13, 2005 - CosmoCom Expands Global Reach with South African Partner Intelleca

June 14, 2005 - CosmoCom Selected By Westwood College to Improve Admissions Communications

May 24, 2005 - CosmoCom Enhances Contact Center On-Demand Software

May 2, 2005 - CosmoCom Announces UniFrame Offering and Wins the TMC Technology Pioneer Award With Microsoft

May 2, 2005 - PARTNER RELEASE - Microsoft Delivers Customer Care Framework to Help Service Providers Boost Call Center Efficiency and Enhance Customer Service

April 12, 2005 - CosmoCom Shines at SeCA in Paris

February 8, 2005 - CosmoCom Opens Europe, Middle-East & Africa Headquarters in the Netherlands and Appoints Ronald Rubens as VP – EMEA

January 19, 2005 - CosmoCom in Deloitte Long Island Technology Fast 50 for Third Consecutive Year

December 13, 2004 - CosmoCom Hires Mark Lepko as Vice President of Sales for the Americas

December 6, 2004 - EDS Israel Chooses CosmoCall Universe All-IP Contact Center Platform

November 17, 2004 - Cosmocom Partner PhoneControl Excels with Hosted Contact Center Offering

November 3, 2004 - Media Advisory
Telecom Israel To Feature Dramatic Demo of Live CosmoCall Universe Virtual Contact Center

October 26, 2004
CosmoCom Powers UniContact from I-Contact Solutions

October 12, 2004
CosmoCom Named Among Top 15 VoIP Companies of 2004

October 5, 2004
Cosmocom Signs Distribution Agreement With 2Grow in Netherlands

September 20, 2004
CosmoCom Gets US Patent for Key IP Call Center Methods

August 11, 2004
Bezeq Online Launches Contact Center On-Demand Services Powered By CosmoCom

July 13, 2004
CosmoCom Releases CosmoCall Universe Version 4.4

June 22, 2004
CosmoCom Signs Alliance Agreement with Lenovo Group

June 8, 2004
Chunghwa Telecom Launches Contact Center on-Demand Solution Powered by the CosmoCall Universe Platform

June 1, 2004
CosmoCom Wins Second Consecutive CRM Advocate Users Choice Award

May 24, 2004
CosmoCom and Level 3 Communications Partner to Deliver Big VoIP Savings to Call Centers

May 4, 2004
CosmoCom Announces New Streamlined Tenant Provisioning Module

April 13, 2004
CosmoCom Selected by EagleIP for Hosted Contact Center Platform

March 15, 2004
VERAZ RELEASE: CosmoCom Joins Veraz’s VOSA Partner Program

March 8, 2004
CosmoCom Enables Integration of CosmoCall Universe Contact Center with Cisco Call Manager

February 17, 2004
Sony Italy Implements CosmoCom Contact Center

February 2, 2004
CosmoCom Offers Utility Pricing to Service Providers

January 6, 2004
CosmoCom Strengthens Contact Center On-Demand Leadership 

[ View our 2003 releases | Press Releases Archive... ]